Altice Labs organized the 133rd edition of TechDay, dedicated to the theme "Designing Intelligent Solutions". The session brought together experts from Altice Labs, MEO, Microsoft, and Accenture to discuss the [...]
The 6th edition of the Aveiro City Race, held in early July, featured a new technological solution on its official website: a generative chatbot developed by Altice Labs. Designed to [...]
Altice Labs was awarded the prize for the most innovative AI application to enhance customer experience at the FutureNet World Awards on May 7. FutureNet World is a globally recognized [...]
The BOTSchool Conversational AI Platform, part of the Digital Platforms and Services division of Altice Labs, was tasked with developing a chatbot to support Portugal's 2025 Legislative Elections. Named Elisa, [...]
Altice Labs has been named a finalist in the "Most Innovative AI Application to Enhance Customer Experience" category at the FutureNet World 2025 Awards. This recognition highlights the development of [...]
BOTSchool, the Conversational AI platform from Altice Labs' Digital Platform and Services (DPS) division, deployed generative artificial intelligence on UZO’s customer service hotline (16205) on March 19. This upgrade introduced [...]
At Altice Labs, we continue to expand our solutions in the field of conversational artificial intelligence. As such, we present the new feature of BOTSchool: speech and language analytics, which [...]
On November 30, Altice Labs hosted the fourth edition of the Azure OpenAI Summit, promoted by Microsoft and IAMCP Portugal (International Association of Microsoft Channel Partners). This was a face-to-face [...]
Altice Labs was present at the SIRESP Bootcamp, which took place in Algarve between November 20 and 24, in partnership with MEO Empresas and OneSource. The main goal of the [...]
BOTSchool, the low-code platform developed at Altice Labs for the creation and management of virtual assistants, aims to facilitate access to this technology for both companies and society in general. [...]