Assurance

The excellence in E2E monitoring of network and services, with assertive diagnostics, accurate performance KPIs, automated root cause detection, and operational tickets – NOSSIS Assurance

Assurance

The excellence in E2E monitoring of network and services, with assertive diagnostics, accurate performance KPIs, automated root cause detection, and operational tickets – NOSSIS Assurance

AIOps centered

Based on real/near-real time monitoring and intelligent analytics it enables automated closed-loop decisions, enhancing both Customer Experience and Operational Efficiency.

AIOps centered

Based on real/near-real time monitoring and intelligent analytics it enables automated closed-loop decisions, enhancing both Customer Experience and Operational Efficiency.

Main areas

Main areas

Test & Diagnostics

Test & Diagnostic – NetQ

Automatic and real time diagnostics with highly configurable recommended resolution actions.

  • Automated tests & diagnostics in real time

  • Specialized frontends for FO, BO and Field Force

  • Guiding scripts for problem solving

  • Suggestions for automated repair actions

  • Off-the-shelf BOTs, IVR and Self Care

  • Exposed Open API

Fault Management

Fault Management – Alarm Manager

Intelligent and Automatic root cause detection.

  • Heterogeneous events acquisition

  • Centralized collection, filtering, and alarm processing

  • Root-cause detection, rule-based

  • Root-cause detection, patterns-based (AI/ML)

  • Toolkits for self-customization of new data sources and correlation rules

  • Exposed Open API

Performance and Monitoring Management

Monitoring and Performance Management – Altaia

Network and Service Degradation with Performance alarms.

  • Performance and QoS management

  • Powerful analytics and KPIs/KQIs

  • Off-the-shelf performance packs

  • Proactive monitoring, through violation of advanced thresholds rules

  • SNMP and model-driven protocols (e.g. network telemetry)

  • Exposed Open API

Problem/Ticketing Management

Problem/Ticketing Management – SIGO

Management of Operational Tickets and SLAs.

  • TTK creation and integration

  • Management of all operational tickets

  • Highly configurable & strongly auditable

  • User customized reporting and SLAs

  • Exposed Open API

Test & Diagnostic

Assertive Diagnosis.

Fault Management

Intelligent and Automatic root cause detection.

Monitoring and Performance Management

Network and Service Degradation with Performance alarms.

Problem/Ticketing Management

Management of Operational Tickets and SLAs.

Enhancing Customer Experience

Based on real/near-real time monitoring and with powerful configurable dashboards and an intelligent AI/ML engine it provides insights that enable an automatic preventive and self-healing actuation, enhancing both Customer Experience and Operational Efficiency.

Enhancing Customer Experience

Based on real/near-real time monitoring and with powerful configurable dashboards and an intelligent AI/ML engine it provides insights that enable an automatic preventive and self-healing actuation, enhancing both Customer Experience and Operational Efficiency.

Who can benefit

Who can benefit

Who can benefit

IT and Engineering Departments

A flexible tool for technical services and resources definition and low effort process automation

Backoffice Teams

With accurate and thorough process monitoring and error handling capabilities

Field Force Teams

With process automation and less manual activities

IT and Engineering Departments

With a flexible tool for technical services and resources definition and low effort process automation

Backoffice Teams

With accurate and thorough process monitoring and error handling capabilities

Field Force Teams

With process automation and less manual activities

Streamline your operations with Intelligence

Streamline your operations

With Intelligence

Brochure

Brochure

White paper

Brochure

Brochure

White paper

Related products

Related products

Test and Diagnosis

Test & Diagnostics

To maintain the competitive edge, CSPs need to reduce costs throughout their value chain, from installation to customer support and problem resolution.

Faults

Effectiveness in root-cause detection enables the anticipation of problems that may affect the service and provides the ability to resolve problems.

NADM

#NADM

Device Management

Device management platform, technology independent, with multiple protocols on SBI (TR-069, CLI, http,…) enabling automatic on-boarding and auto-configuration.

Network Development & Inventory

Multi-service & multi-technology Inventory. Gain an extended view with service-to-resource mapping for CSPs. Provide information to the entire process chain.

Fulfillment

Implements service fulfillment orchestration with a network abstraction layer, hiding network complexity towards OSS and simplifying process automation.

NADM

#NADM

Device Management

Device management platform, technology independent, with multiple protocols on SBI (TR-069, CLI, http,…) enabling automatic on-boarding and auto-configuration.

Looking for something else?