“Skyband, Malawi’s leading Internet Service Provider, takes great pride in providing its customers with the best available services. These services require us to have a well-skilled and knowledgeable staff, as well as state-of-the-art equipment and a team of highly experienced professionals capable of assisting us with the role of our FTTH network. From many possible suppliers, we decided to select Altice Labs to provide us with the required equipment. They have not only supplied us with all our GPON active equipment, as did they also provide us with roll-out assistance and on-the-job training. Now that the first phase of our FTTH deployment has been completed, we are able to confirm that selecting Altice Labs as our technology provider partner has proved to be the correct decision.”
David Pinto - Skyband Managing Director
“The mobile network auditing and optimization service, provided by PLANCEL, directly translated into an improvement of 29% on LTE average down-link user throughput and into an increase of 24% on the daily traffic volume processed on the LTE network. Without the necessity of any additional network investment.”
“The consulting services of PLANCEL, focused on network auditing, troubleshooting and optimization, allowed Altice Dominicana to achieve a reduction of 25% on the Call Setup Time and, particularly, a reduction of 30% on the Call Setup Time for CSFB (Circuit Switched Fallback) procedure. Which translated in a significant improvement on customers QoS/QoE perception.”
Elias Cruz - Altice Dominicana
“Following the network and systems changes that Timor Telecom has undertaken in recent months, Altice Labs’ radio planning and optimization team had a decisive, high impact intervention in solving problems (…). Thus, I believe it is important to highlight the excellent work of the team, which made an enormous contribution to the services’ evolution and to improve the quality of service of Timor Telecom network.”
Filipe Cabral - Head of Wholesale and Roaming Operations Timor Telecom
“We have greatly improved the overall satisfaction of our customers, which indicates our commitment to the agility of quick answering with Virtual Assistants.”
Luis Mestre - B2C Director MEO
“ACM has proven to be a fundamental tool for the implementation of new campaigns and new actions, literally overnight, with great autonomy from the business, with complete autonomy in relation to information systems and engineering, allowing us to do more, with fewer resources, faster and, above all, to measure everything that is done.” Click here to watch the video!
Luis Mestre - B2C Director MEO
“Smart Assistant Living, from Altice Labs, is a specific service that provides remote monitoring 24/7.
Interestingly, it has the ability to establish individual plans focused on the patient’s needs, including safety, vital signs remote monitoring, and surveillance of daily activities related to health and well-being.
Moreover, with a help of telemonitoring, it is possible to entrust the client to monitoring and managing their health condition and prevent the progression of the disease. However, this implies ensuring success in three dimensions, access to healthcare, improved safety outcomes, and greater customer satisfaction.” 1/2
Neuza Reis - Nurse of the CHULC
“Smart Assistant Living, is an indispensable tool with a strategy of placing the client at the center of care. It provides the day-to-day mapping, monitoring of signs and symptoms, evaluation of health state adaptation, necessary resources calculating, individual teaching and capacitating, bringing the hospital care closer, identifying the client’s response to the progression of the disease, and providing emotional support.
This 360° holistic view is imperative. Moreover, only after understanding what customer values, it is possible to develop services and solutions to respond to real needs, improving treatment adherence, and, consequently, better health outcomes.”
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.