On the 23rd, 24th and 25th November, the final audit for the UCN project (User Centric Networking) was carried out successfully at the premises of Altice Labs.

The UCN is an european project of the FP7 framework programme that started in October 2013 and ended in September 2016. This project focused on the study and implementation of solutions that guarantee services customization, without neglecting the right to privacy, by those who consume them.

The constant need for vendors and operators to differentiate themselves from the competition and better serve their customers compels them to collect and accumulate data that they often do not even need, so they can better profile and customize their services . In this process the privacy of users is constantly invaded, creating an increasing need to protect the data and give back control of the data to those who produce them, that is, the customer.

In this context, the solution proposed by the project was to design and develop a distributed Personal Information Hub (PIH) that stores context information (tastes, consumptions, moods, preferences, expectations, “social” friends, resources, etc.) in a safe way and uses it only when authorized by the user to improve services such as the search, recommendation and delivery of content, as well as notifications and suggestions.

In particular, in the case of Altice Labs, the information collected was used to improve the behavior and logic of the recommendation service of the MEOTV and the Assisted Living solution. In this regard, Altice Labs conducted two of the main demonstrations of the project: the new MEOTV recommendations that have been in alpha testing with some Altice Labs employees over the last two weeks and the Assisted Living which includes new notification algorithms and one New personal trainer service.

On the side of Altice Labs, collaborators Telma Mota, Diogo Castro and Francisco Correia from the Technological Coordination and Innovation Direction participated in close collaboration with the Digital Internet and Television (DIT) product area.