Altice Labs Advanced Business Communication (ABC) solution is currently deployed at Altice Dominican, and promoted commercially as Altice Business One. Altice Labs ABC is a hosted solution that allows mobile and converged operators to deliver enterprise class voice communications (high quality level) with advanced and virtualized PBX services and features, using today’s mobile and fixed handsets in a transparent way. ABC provides operators the ability to build commercial offers targeting their market, with integrated charging and allowing each company’s communications administrators to manage their resources autonomously.
With the Altice Business One Portal, Altice Dominican customers can manage their services, either for fix or mobile, and also manage and control costs and expenditure. This is the first convergent solution in Dominican Republic and a great differentiator in the market.
A guide on how to take advantage and use this portal is available on the following link, for all their new and existing customers: https://www.youtube.com/watch?v=iChVXBU2bt8
Rielvi Nuñez, Business Analyst / Project Manager at Altice Dominican, stated that this solution:
“With Altice Business One we make a significant improvement of our B2B product portfolio, delivering a full convergence solution with the autonomy level requested by our dynamic market. Our customers are now able to quickly respond to their needs such as: assets acquisitions (minutes, data), basic services management (roaming, LDI), etc. allowing them to keep their business operations running anywhere and anytime.
We make every Altice B2B rate plan in a “Customer Rate Plan” because the level of personalization that they can give to their services using Altice Business One.”
For Nuno Honório, director of Network Services and Platforms, Altice Labs has developed an enterprise solution for convergent communications, providing a customer-oriented and a flexible answer to a wider market range, enabling cost reduction. We are very proud to support another operator in providing the benefits of unified communications, allowing for business to expand, reducing costs and improving collaboration to all types of businesses.
Recently, Altice Labs has launched ABC Suite, an hybrid cloud based solution that allows operators to take advantage of their own telecommunications network, integrating it with ABC hosted in Altice Labs cloud, to provide a robust unified communications solution that is more advanced than OTT solutions on the market.