“Skyband, Malawi’s leading Internet Service Provider, takes great pride in providing its customers with the best available services. These services require us to have a well-skilled and knowledgeable staff, as well as state-of-the-art equipment and a team of highly experienced professionals capable of assisting us with the role of our FTTH network. From many possible suppliers, we decided to select Altice Labs to provide us with the required equipment. They have not only supplied us with all our GPON active equipment, as did they also provide us with roll-out assistance and on-the-job training. Now that the first phase of our FTTH deployment has been completed, we are able to confirm that selecting Altice Labs as our technology provider partner has proved to be the correct decision.”

“The mobile network auditing and optimization service, provided by PLANCEL, directly translated into an improvement of 29% on LTE average down-link user throughput and into an increase of 24% on the daily traffic volume processed on the LTE network. Without the necessity of any additional network investment.”

“The consulting services of PLANCEL, focused on network auditing, troubleshooting and optimization, allowed Altice Dominicana to achieve a reduction of 25% on the Call Setup Time and, particularly, a reduction of 30% on the Call Setup Time for CSFB (Circuit Switched Fallback) procedure.  Which translated in a significant improvement on customers QoS/QoE perception.”

“Following the network and systems changes that Timor Telecom has undertaken in recent months, Altice Labs’ radio planning and optimization team had a decisive, high impact intervention in solving problems (…). Thus, I believe it is important to highlight the excellent work of the team, which made an enormous contribution to the services’ evolution and to improve the quality of service of Timor Telecom network.”

“We have greatly improved the overall satisfaction of our customers, which indicates our commitment to the agility of quick answering with Virtual Assistants.”

“ACM has proven to be a fundamental tool for the implementation of new campaigns and new actions, literally overnight, with great autonomy from the business, with complete autonomy in relation to information systems and engineering, allowing us to do more, with fewer resources, faster and, above all, to measure everything that is done.”
Click here to watch the video!