Performance
Increase customer QOE – Altaia
Performance
Increase customer QOE – Altaia
Ensure Service Quality
Networks are becoming increasingly larger, complex, and virtual. Customers are becoming even more demanding and volatile. Communication Service Providers (CSPs) are focusing their strategy on delivering the best quality of experience to their customers in a daily effort.
Ensure Service Quality
Networks are becoming increasingly larger, complex, and virtual. Customers are becoming even more demanding and volatile. Communication Service Providers (CSPs) are focusing their strategy on delivering the best quality of experience to their customers in a daily effort.
Main features
Main features
Network Quality
Management (NQM)
Management (NQM)
Ensure that network runs at peak performance; Optimize your network investments; Configure alarms to identify network performance degradation; Deep-dive analysis
Service Quality
Management (SQM)
Management (SQM)
Service Level Objectives (SLO) can be activated to support service degradation detection; Quickly identify what is causing service degradation and who is being impacted
Customer Quality
Management (QCM)
Management (QCM)
Monitor real-time QoE for mobile; Fixed and converged services; Manage performance for high-value accounts (HVA) and VIP customers; Provide the right information to key customer account managers; Verify customer QoE
Active Probing
Applicable to both static or mobile deployment scenarios; Quick test setup and wide range of network key performance indicators production; Voice, data, messaging and USSD, IP, and video services monitoring supported; Compliant with multiple technologies
Passive Probing
Collection and analysis of a wide range of network data; Customer quality experience continuous measurements; MOS calculation for every VoIP call based on algorithm calibrated with PESQ; Compliant with multiple protocols
Optical Network Probing
Optical fiber point-multipoint or point-to-point network testing; Customer detection and validation tests on the point-multipoint optical network; Compliant with multiple PON technologies
The architecture
The solution is based on a scalable architecture able to collect, process, enrich and display data tailored for NQM, SQM, and CQM processes. The integration with the network is guaranteed by a mature Data Collection, through streaming telemetry capabilities and out-of-the-box plugins for multivendor and multi-technology environments.
The architecture
The solution is based on a scalable architecture able to collect, process, enrich and display data tailored for NQM, SQM, and CQM processes. The integration with the network is guaranteed by a mature Data Collection, through streaming telemetry capabilities and out-of-the-box plugins for multivendor and multi-technology environments.
Who can benefit
Who can benefit
Key Accounts Customer
For marketing strategies and decision-makers
Network Ops, Engineering Teams
For Network Planning
Field Force/Drive Tests Teams
For field surveys and network construction
Key Accounts Customer
For marketing strategies and decision-makers
Network Ops, Engineering Teams
For Network Planning
Field Force/Drive Tests Teams
For field surveys and network construction
Give your customer only the best
Give your customer
only the best
Related products
Related products
Fulfillment
Implements service fulfillment orchestration with a network abstraction layer, hiding network complexity towards OSS and simplifying process automation.
#NetQ #Assurance
Test & Diagnosis
To maintain the competitive edge, CSPs need to reduce costs throughout their value chain, from installation to customer support and problem resolution.
#SIGO #Assurance
Problems
Centralized and integrated operation management solution.
Evolutionary, Preventive and Corrective Maintenance of all network and service operations.
Fulfillment
Implements service fulfillment orchestration with a network abstraction layer, hiding network complexity towards OSS and simplifying process automation.
#NetQ #Assurance
Test & Diagnosis
To maintain the competitive edge, CSPs need to reduce costs throughout their value chain, from installation to customer support and problem resolution.
#SIGO #Assurance
Problems
Centralized and integrated operation management solution.
Evolutionary, Preventive and Corrective Maintenance of all network and service operations.