Networks are becoming increasingly larger, complex and virtual. Customers are becoming even more demanding and volatile. Communication Service Providers (CSPs) are focusing their strategy in delivering the best quality of experience to their customers in a daily effort.
Quality network and service monitoring in real time enables a proactive role, detecting service degradation and solve problems that will avoid customer complaints and reduce churn. Having a convergent solution for all networks, customers and devices, empowers CSPs with valuable and actionable insights that will help them gain operational efficiency, generate revenue, support strategic business decisions and provide excellent and meaningful experience for each and every subscriber.